Political Islam Essay Example | Topics and Well Written Essays - 1000 words

Political Islam - Essay Example As a consequence, the only recourse left to a woman was to be a wife or a whore1. Whether this is an overstatement largely remains to the interpretation of an individual differently. Nevertheless, there is one thing for sure that many arguments propounded by men will be filled by biases and stereotyping. Paradoxically, the society we live in has come to agree with some of these fallacies conceived about women. Ironically, most people normally find solution in religion but Islam as a dominant religion offers so little protection for the woman. Qasim wonders why the same men would go such a long way to demean women. He observes that although men tend to discriminate against women based on their ignorance2, their mothers, wives, sisters, and daughters are not included in the same category. Qasim goes on to ponder whether a man’s happiness can be complete without women. Qasim also notes that out of their ego, men deprive themselves of the greatest delight in the world3 Scholars se em to have noticed that the most affected person is a woman who confesses Islam as faith. It should be noted that Islam has only been used here as an example but not as to attack its dogma. Mahfouz notes in the book Palace Walk, the plight of women especially under brutal and irresponsible husband. According to Mahfouz, husbands have failed to play their roles as husbands and consequently left women at the temptation of developing bad habit to supplement the missing part of their married life. Mahfouz notes on the very first page how women would do anything just to keep their men happy. The first victim of abuse Mahfouz presents is Amina. Amina has no alarm clock to wake her up at midnight to wait for her husbands return. She has a duty to welcome back her husband who allegedly goes for evening entertainment every evening4. It is past midnight and as a good wife, Amina struggles to keep awake so that after she has served her husband food she can go to bed. On personal qualities, Mah fouz presents Amina as a beautiful and obedient woman. She was married at the age of fourteen, implying that her education came abruptly to an end. Nonetheless, one cannot fail to notice that Amina was a bright woman. Her effort to try and correct her husband had not been taken kindly. The first time Amina had objected to her husbands night outs, his response had been to seize him by the ears and yell at her that he was the master. He had said, â€Å"I am a man. I am the one who commands and forbids. I will not accept any criticism of my behavior. All I will ask of you is to obey me. Don’t force me to discipline you.†5 Since then, Amina had opted to leave that issue unaddressed. However, for how long was she going to assume that all is well when her husband induced that through fear and a show of power? In fact, Amina became convinced that true manliness, tyranny, and staying out until midnight were common characteristics of single entity. Like most women whose rights were annexed by their men, Amina was already between the devil and the deep sea. Mahfouz has portrayed Jalila the vocalist as irresistible. She easily goes with different men at different times, a perfect picture of beauty who was herself a victim of tyranny of manliness. It is ironical that even Sultana attends the performances, which were in many cases characterized by immorality. For Jalila, it was business as usual as long as the fire was burning. It is

Essay on Mark Twain a+ Grade Essay Example for Free

Essay on Mark Twain a+ Grade Essay Few people across america have not more than once come across the name of Mark Twain, a name spoken throughout the country for the 100 years since his death. Mark Twain is the best example of a great american author, foremost for his book The Adventures of Tom Sawyer. Few people past the sixth grade have not at least heard of Tom sawyer and Huckleberry Finn, Proving the impact this piece has had on America. Life wasn’t always peachy for Mark Twain though, Born Samuel Langhorne Clemens, Twain went through a cacophony of hardships on his way to fame. His father died when he was only eleven, and he was sent off to apprentice for a printer named Ament. He later got a job as a journalist which got him on his way to becoming an esteemed writer. Life after fame however brought more heartbreak than good with the death of his wife and later his wife. He took much pleasure in his four-legged friends however, and is well know as an avid cat lover. Twain is most well known for his piece The Adventures of Tom Sawyer. It is an american classic, portraying young Tom sawyer and his friend Huck Finn in an adventure, ending in the capture of Injun Joe, a man who murdered the doctor and who had a cave full of treasures. Mark Twain pulls the reader in whilst keeping attention with chapters teeming with action, adventure, suspense and romance. The Adventures of Tom Sawyer was followed by The Adventures of Huckleberry Finn, an exciting sequel that received just as much if not more praises from readers across america. Some may wonder what possessed Mark Twain as to why he became a writer, when the answer is quite clear. Upon his father’s death in 1846, Young Samuel Clemens was sent off to apprentice for a printer named Ament, in exchange for board and clothing. He then became a typesetter, setting the print for various newspapers in his hometown.He did that for another four years before writing small articles for his brother Orion’s small newspaper. Clemens moved to Nevada and worked as a miner in Virginia City before finding work at the local paper, The Territorial Enterprise, where he first used his pen name. Mark Twain was taken from the steamboat mans measuring cry that signaled water was deep enough for safe passage. Life after Fame was both sweet and sour for Mark Twain at this point. Though he rarely ever invited visitors into his home, Mark Twain truly enjoyed the company of his cats. It was even noted in an ad from Royal Crown Cola in the 1940s about Twains disposition and his love for his cats. It is stated that he lived with up to nineteen at one time. In 1905 one of Mark Twains cats, a big gorgeous black cat named Bambino, ran away and Twain was devastated. He offered a reward seeking the return of his cat. The cat was found by Twains secretary. Sadly, Twains last years were marked with depression, brought on by the death of a daughter, his wife and close friends. He began his autobiography in 1906, and it is unsure when it was actually finished after its recent discovery. He died of a heart attack on April 21, 1910, in Redding, Connecticut, where he was buried on his wife’s family plot. It is indisputable the impact Mark Twain’s writing has had on society as a whole, his name scattered across america and known by millions. His two most popular books, The Adventures of Tom Sawyer was and The Adventures of Huckleberry Finn have gone down in history as priceless american classics, and continue to be treasured more than one-hundred years after their creation.Fame and fortune was bittersweet for him however, and though he took much pride and joy in his esteemed feline friends, he went through a period of extreme loss shortly before his own death. It is a well known fact, that Mark Twain has left his mark on American History, and will be remembered for centuries to come.

Royal Engineer Regiment (RER) Leadership in the Military

Royal Engineer Regiment (RER) Leadership in the Military CHAPTER 1 INTRODUCTION 1.1 BACKGROUND The Royal Engineer Regiment (RER), being one of the combat support arms in the Malaysian Army has the role and tasks of assisting the Army in the field of engineering. This paper will highlight the command and control of RER Interpersonal Leadership in the construction projects management. The main role and task of RER is to carry out major construction tasks including improvement and maintenance beyond the capabilities of the Regiment or any engineering organization. There is normally an army engineer officer at all levels of command to advise the commander on engineering requirements Project management for engineering and construction presents the principles and techniques of managing engineering and construction projects from the owners study through design and construction to completion. It emphasizes project management during the early stages of project development because the ability to influence the quality, cost, and schedule of a project can best be achieved during the early stage of command and control. This paper will focus on the mental side of RER leadership for handling construction projects rather than the technology side of the projects. This paper integrates interpersonal dynamic of army engineer leadership dominating personal power enhancing numerous examples, experiences and comments to illustrate the material presented in the text. We will learn from the leaders of the past whose behaviors and actions shape our ever-changing world. Most important, is transformational of leadership approaches are the â€Å"secret† behind the success of our greatest leaders or the powerful Islamic teaching arouse the personal competence and loyalty? The intended audience of this paper is not limited to the today army leaders but for leaders of tomorrow who will hopefully benefit from the lessons of this research paper as they face the challenges of globalization in an increasingly interconnected world. With the discussions and illustrations, this paper is led through the multifunctional professionalism and confidence of RER linking the components of a project into a comprehensive work plan to guide the entire project to successful completion. 1.1.1 LEADERSHIP IS A PROCESS In my opinion, theres something quite different between army engineer leaders and civilian engineer leaders. An army engineer leaders must be able to handle multiples tasks. These groups work together in a superior-subordinate concept for command positions and formal leadership for engineering project management. All leaders take similar oaths upon entry to the Army. From day one, new Second Lieutenants are thrust into positions of significant responsibility. As a young nineteen to twenty-two years old leader, they are directly responsible for thirty to fifty-four soldiers. AsRER officers progress through the ranks, they continue to develop their leadership in RER design and construction projects. As a result, they will be given positions of increased responsibility and can eventually lead 120 to 318 soldiers. Where else would a young engineer with only a few years experience have the skill set to lead that many people? The corporate world, engineering consultant or construction would rarely ever let a new engineer university graduate supervise 30 peop le. In fact, some army engineer officers take their both technical expertise and army leadership skills and leave the RER. Their technical and army leadership skills are in such high demand, they can easily market themselves in the corporate world. As an army engineer officer, our duties will be diverse but extremely important. Army Engineer leadership is based on a concept of duty, service and perhaps importantly self-sacrifice. To join the army, we must pass a physical examination and sign the enlistment contract. With the enlistment contract, well agree to certain options such as the time frame of our active duty and our enlistment date. All army engineers participate in a course that introduces them to life as a soldier. The basic combat training centre at Kolej Tentera Darat and Pusat Asas Latihan Tentera Darat are a part of our course, will teach the same skills that are taught to other soldiers, so we will be prepared to fire weapons, engage the enemy in hand-to-hand combat, stay in good physical shape and otherwise succeed in a combat situation. As an Army field engineer (Jurutera Medan), we will work in a team to ensure that units dont have mobility problems when completing missions. We view our obligations to followers as a moral responsibility and we teach this value priority to junior leaders. We will be responsible for performing constructing bridges, demolition, clear routes, generating electrical power, constructing obstacles to serve as defense positions and training our team members including administrations, but our exact duties will vary from day to days. Our training will teach the skills we need to do our job as safely as possible. A useful skill to have and to become an army engineer is LEADERSHIP. We should be able to make quick and focused decisions to successfully complete our mission. Also, we need to be confident, intelligent, self-disciplined and enterprising. Army Field Engineering Institute or Institut Kejuruteraan Medan Tentera Darat (IKEM) role is to train all officers and soldiers in the RER as well as officers and other ranks from the Army in engineer related courses. With that concept in mind, IKEM developed a modular concept built around engineer staff/technical courses. IKEM was designed to train staff officer skills specialise in the field of engineering and these will allow the mind to better absorb and understand concepts and thus increase overall retention and depth of knowledge to the Army engineer. One of the keys to our success has been the many ideas, comments and concerns from the field. The diversity of the RER requires multiple assignments oriented training opportunities for its officers. Exposure to multiple and diverse jobs will provide breadth to an officers knowledge. Just as the Army Engineer transforms to the Objective Force to meet the challenges of the 21st century security environment, so too must the Army tran sform its education system to train and educate the leaders who will command and control that force. The Universiti Pertahanan Nasional Malaysia (UPNM) is the first university in Malaysia that provided for the countrys need in modern armed forces educations transformation. The university is fully a military university. There are 11 courses that are offered and these are balance of the fields in management, sciences and engineering. But aside from the academics, the students though are graded through their military leadership and physical fitness. These changes seek to provide the right education in the right medium to the right leader at the right time and place. The RER must have an ability to read a changing situation and react fastest. The adage â€Å"first in, last out †aptly applies to its significance and manifestation of its importance in supportingthe Army in discharging its roles. During my short 17 years of army engineer experience, Ive had the opportunity to serve with several dynamic leaders. These leaders all possessed similar traits such as vision, leadership, decisiveness, technical and tactical expertise, intelligence and compassion. Ive taken bits and peaces from each leader and formed my very own leadership style.A commander must be a motivated achiever with a â€Å"can do† attitude. RER commanders qualities are formed in a progressive and sequential series of carefully planned training, educational, and experiential. RER project management requires a multi-discipline focus to coordinate the overall needs of a project with reliance on others to provide the technical expertise. RER commander must be able to delegate authority and responsibility to others and still retain focus on the linking process between disciplines. RER Commander cannot become overly involved in detailed tasks or take over the discipline they are educated in, but should focus on the project objectives. 1.1.2 DEFINITION OF RER ENGINEERING PROJECT The RER project includes both construction and major repair/maintenance project. RER construction project is defined as all military construction work or any contribution authorized necessary to produce a complete and useable facility or a complete and useable improvement to an existing facility. Generally, construction includes: The erection, installation or assembly of a new facility. The addition, expansion, extension, alteration, relocation, or replacement of an existing facility. Site preparation, excavation, filling, landscaping, land improvements, utility connections and installed equipment. Repair or maintenance project means to restore a real property facility, system or component to such a condition that it may effectively be used for its designated functional purpose. When repairing a facility, the components of the facility may be repaired by replacement and such replacement may be up to current standards or codes. RER project practice may be construction only or a combination of design and construction. A project consists of three components: scope, budget and schedule. When a project first assigned to a commander, it is important that three of these components be clearly defined. Scope represents the work to be accomplished, for example, the quantity and quality of work. Budget refers to costs and schedule refers to the logical sequencing and timing of the work to be performed. The quality of a project must meet the owners satisfaction and is an integral part of project management as illustrated in figure 1. Figure 1 is shown as an equilateral triangle to represent an important principle of RER project management. Any increase in the scope of work requires a corresponding increase in budget and schedule. Conversely, any decrease in scope of work results in a corresponding decrease in budget and schedule. For example, any adjustment in budget and/or schedule requires a corresponding adjustment in scope. It is the duty of an engineer commander to ensure that the project scope, budget, and schedule are linked together. Budgeting is important because it establishes the amount of money the owner will spend to obtain the project and the amount of money that the design and construction organizations will be compensated for performing the work. The construction phase is important because most of the project budget is expended during construction. Also, the operation and maintenance of the completed project is highly dependent on the quality of work that is performed during construction. Quality is an element that is integrated into and between all parts of a project: scope, budget and schedule. 1.2 PROBLEM STATEMENT Today, project management has reached a maturity level in which it is applied in the RER building and construction projects. Commander faces dilemmas that require choices between competing sets of values and priorities. The best commander recognizes and faces them with a commitment to do the right thing the right way. What does the right things mean? Does it mean the morally right things? The ethically right things? The right things for the squadron to be successful? and whos to say what the right things are? Effective team work is a key element in any successful project. Teamwork must be start early in the process, and it must be continuous throughout the live of a projects. Why do communications fail? Focus on personal power, there are therefore no easy answers to the questions from where and when did the powerful religious dimensions first begin to make an impact on interpersonal dynamic of RER spiritual power in the accomplishment of the project. RER linking specific challenges to be faced and overcome through professionalism and confidence to bring a project successful completion. In the concept of duty and service, RER must be fit and perform under mental and physical pressure. How does RER could organize one project in the multifunctional roles with multiple tasks continue to fit in the plan that had been scheduled? In the concept of human nature, how does the RER can survive by pushing them in the panic button in line with low spiritual power? Will the completion of the project help that organization accomplish its goals? 1.3 AIM OF RESEARCH The research will analyze the interpersonal dynamic of RER leaders and its relationship between his leadership and RER management in the construction project, as showing in the figure 2 1.4 RESEARCH OBJECTIVES The research will cover the following objectives: Explore interpersonal dynamic in organization for good management, powerful leadership, and effective project management team. Discuss leadership roles from an Islamic perspectivewhich taking the examples of the past leader feature. Establishes personal power for dominating the work as the key to success. Effectiveness study of project management countermeasure as an important point of reference for improvement projects planned for the future. 1.5 SIGNIFICANCE OF RESEARCH RER moves forward into the 21st century to meet the challenges of a changing strategic and operational landscape. RER commanders qualities are formed in a progressive and sequential series of carefully planned training, educational, and experiential. Commander in such circumstances must be led in ways that inspire, rather than require, trust and confidence to hold high levels of responsibility. When followers have trust and confidence in a dynamic commander, they are transformed into willing, rather than merely compliant, agents. Much of the leadership practiced in todays Army achieves compliance from followers. Unfortunately, the compliance is not enough. The process of influencing followers behaviors accomplished the commanders goal by pushing them in the panic button. Some RER projects end, either as a casualty because of excessive cost and/or schedule overrun, or failure to accomplish their performance expectations. Engineering situations had enforced some engineer leaders bringing strong technical skills to the job site, but few possess the management skills it takes to successful coordinate the many phases of a construction projects. Also some current army engineer officers required technical engineering skills improvement initiative for supporting their expertise to plan and organise each stage of the projects. These lack of managerial and technical expertise is often the underlying reason for project delay, excessive spending, and ultimately dissatisfied. The significance of this paper is to help us be more effective in leadership situations by helping us better understand the complex challenges of commander command and control in RER. 1.6 LITERATURE REVIEW Indeed, there are a few books and articles that gave a brief account on the activities related to the research which provide to be useful for the literature review in the preparation of this study. Some of the literatures reviewed are listed below: a. Achieving Effective Performance for Unit Commanders written by Brig Gen Abdullah bin Babu, Lt Col Allatif Mohd Noh and Lt Col A.Endry Nixon published by Ministry of Defence Malaysia, 2002. This book explained the development of human resource, organization, information of technology, logistic, policies and instruction become the sinews of a more professionally focused and pragmatic Army driven by knowledge. It also provides insights and suggestive tools for commanders to use astutely as a competitive advantage in their pursuance for effective performance. b. Management i n Engineering: Principle and Practice Second Edition written by Gail Freeman-Bell and James Balkwill by Prentice Hall, 1996. This book presents the principle and techniques of managing engineering and construction projects from the conceptual phase, through design and construction and to completion. Much of the information in this book is based on formal and informal discussions with these project managers who are actively involved in the practice of project management. It informations related to the research where it has common elements of effective project management that have been successfully applied in practice. c. Total Construction Project Management written by George J. Ritz by McGraw-Hill Inc, 1994. This book is designed to give a construction manager the essential tools to survive and prosper in a highly competitive environment. Its significance in developing construction management and technology skills where both of it parallel paths to total construction management. It also emphasizes the person who is in responsible charge of the field activities must practice total construction project management to meet their project and personal goals. In the RER, the mental side of constructions management is frequently been used. Thus, this book is extremely beneficial to this research. d. Military Review The Professional Journal of The United State-Leadership, August 1994. This journal is review about World War II almanac. The author discussed about the theory of leadership where provided unique perspectives on leadership in both traditional and nontraditional applications that have much to offer to those who would lead. The authors also present their views on the rule of law and human right where there are a few issues that need to be addressed. e. Manual Procedure of Regiment Engineer Regiment (MP 4.1.1 TD). This manual provided sufficient information for staff and commanders at all levels in the course of their planning with regard to employment and deployment of engineers. There are three parts in this manual which are Organization, Command and Employment of Engineers as a Part One, Conduct of Battle as a Part Two and Engineer Operations as a Part Three. Each part had clarified briefly any matters of engineer needs to fulfilled its roles and functions. 1.7 LIMITATION OF RESEARCH This paper sources limited to the common RER construction projects through my personal thoughts and opinions on the management aspect. This paper is designed primarily, offer just one persons views on how to be a better army engineer and commander. There are a limited numbers of publications by the Services on the subject.As an army engineer officer is under the rules to be safeguard of all information that maintained by the Government of Malaysia as defense strategic and security . It is not to be divulged to a non-security organization unless authorized by the Ministry of Defence. It is also not to be used for other than military purpose and it is strictly not to be released to another country without the consent of the Ministry of Defence. Hence, the appointment for discussions will depend on the time availability of correspondents. 1.8 RESEARCH METHODOLOGY The research methodology is based on the lessons of the past leaders features. As an army engineer experience in working with numbers of construction projects in the RER much of the information in this research is based on formal and informal discussions with these project army engineer officers and commanders, who are actively, involved in the practice of RER construction projects. A common example is used throughout this research to illustrate the project management. Secondary data and information were uses as qualitative methodology with source from Al- Quran and Hadis, books and articles in journals found in the libraries. Besides, the study also utilized the facility offered by the Internet, which is a rich minefield of information recent on views, issues and updates. 1.9 ORGANIZATION OF CHAPTERS The paper is divided into five chapters. Chapter One begins by interpreting interpersonal dynamic. Next, discuss of project leadership that is importance because commander states that leadership is not a property of the individual but a complex relationship among many variables. Finally, defines general principles related to project management and presenting RER major constructions, improvement and maintenance project review role of Engineer Command and Control. The basic principles must be fully understood because many of the problems associated with project management are caused by failure to apply them. Chapter Two seeks to propagate the idea that interpersonal dynamic from an islamic perspective. Defining personal power of commander as the capacity or potential to exert influence and influence tactics as the degree of change in a persons attitudes, values or behaviors. Take the example of the story of Salahudin Al-Ayubis victory in the re-capture of Jerusalem; the powerful religious dimensions of the army engineer should arouse the personal competence and loyalty (jihad fi-sabilillah). Chapter Three begin to discuss the important of personal management skill to be a good planner, delegator and communicator with the progress of the battle of Badr commanded by the Prophet Muhammad SAW. RER leadership must set priorities and develop a system to manage time. Next, this paper is highlight the successful project management can best be described as effective communications between the people who perform the work that is necessary to complete the projects. Finally, stress on the important of construction phase because the quality of the completed project is highly dependent on the workmanship and management of construction. Chapter Four focus on major conditions that must be present for building effective project teams where its becoming increasingly more important. Taken a lesson from the battle of Uhud, Engineer commander have to organize and manage their teams across organizational lines. This paper considerable attention has been given to the Total Quality Management (TQM) concept that emphasizes teamwork at all levels of an organization to improve the quality of the project and achieve maximum customer satisfaction. Chapter Five concludes that RER leaders has a duty to perform, preserve and enhance the unity, strength, tranquility and development of society through interpersonal dynamic and highlights the project management countermeasure as an important point of reference for improvement projects planned for the future. One of the most important points in this chapter is situational engineering which manages the interaction between the leader, the followers and the situations with a high level of lateral interdependence. CHAPTER 2 POWER AND INFLUENCE 2.1 BACKGROUND Power is like a coin. It has two sides. One side is the official authority or legal power that is given to an individual who is occupying an organizational position of RER such as Engineer Commander. On the other side of the power is the influence that an individual has with regard to the organization of RER. The first sides of power stated in this chapter are legitimate power, personal power, expert power and referent power. The second side cannot be delegated. It depends on the knowledge, skills and attitudes of the individual and the competency that there are able to develop and sustain in the management of the project and in their dealings with the higher commander in RER. Most failures in the management of the projects are as follows: Failure to define the specificity of authority and responsibility of the Engineer Commander in the RER project. Negative attitudes on the part of project, functional and Chief of Engineer (CE) and team members who support a sharing of authority and responsibility over the resources to be used to support that projects. Lack of familiarity with the theoretical construction and the context in which that organizational design is applied. Failure of Engineer Commander to promote synergy and unity within and between RER levels and with outside organizational so that resources, results and rewards can be shared. This type of promotion requires true team work, discussion, cooperation of all RER committee, education and the opening and maintenance of many lines of communication. 2.2 SOURCES OF LEADERSHIP Leaders who can reward and punish followers may have a greater capacity to influence followers than those leaders who cannot use rewards or punishments. Legitimate power depends on a persons organizational role. Legitimate power means a leader has authority because he has been assigned a particular role in an organization. For example, in military the colonel can order compliance with uniform standards. However, follower or situational characteristics may diminish a leaders potential to influence followers as when the leader has less his personal power. Expert Power is the power of knowledge. Knowledge has always been of paramount importance as a source of development. In the military profession, it is extremely important to be aware of the continuous changes in military affair. The RER needs to equip itself with relevant knowledge and skills to face these complex challenges. Powerful individuals enhance learning from experiences. One way to counteract the problems stemming from a lack of expertise is to build strong interpersonal ties with subordinates. Referent power refers to the behavior and religion practices together have due to the strength of the relationship between the leader and the subordinates. When subordinates admirer a leader and see him as a role model, he has referent power. The story of Salahudin Al-Ayubis victory in the re-capture of Jerusalem is an important part of history that Muslims must study. However, in studies on the history victories in the crusades, figurism or heroism in the army is emphasized. This is not necessarily the better approach. Such an approach distracts us from the real illnesses present among Muslims, which become the reason for our defeat waiting for the distances a person from the role that he should be playing even while waiting for the appearance of a leader figure to bring about solutions to problems. To quote Salahudin Al-Ayubi as an example: â€Å"Salahuddin Al Ayyubi was born to an aristocratic family in Tikrit (Kurdistan-Iraq) in 1138 CE. His education was simple: the Quran, Hadith, some mathematics, law, literature, genealogy: of men and horses. Initially, he did not seem to have any special interest in military sciences. In 1169 at the age of 31, he was appointed both Commander-in-chief of the Syrian troops and vizier of Egypt. He was the Muslim ruler of Egypt, Syria, Yemen, and Palestine and one of the most famous of Muslim heroes. Salahuddin was 26 when was sent as a commander to aid the Fatimid rulers of Egypt against the Crusaders who were joined by a unit of the Egyptian army. In wars against the Christian crusaders, he achieved final success with the disciplined capture of Jerusalem (Oct. 2, 1187), ending its 88-year occupation by the Franks. The great Christian counterattack of the Third Crusade was the stalemated by Salahuddins remarkable leadership and military brilliance. He had a great love for Islam and he tried hard to root out the Crusaders. For this purpose, he maintained a strong army. To Salahuddin, Jihad started from the inside. He had to watch himself and his aids and soldiers to make sure that they behaved in compliance with Devine commandments in all spheres of life, spiritual, moral and material. Hence, when his advisor suggested to him, why do you not save the money you give in charity to the poor and religious teachers, and spend it in our war efforts? Salahuddin replied: I could not do that because the prayers of poor people and religious teachers were such a source of strength in wars†. UsingSalahuddin Al Ayyubi as a role model of leadership, it is indeed time for the RER leadership to carry out a serious introspection and internal correction of oneself. Leaders must be aware of how good they can perform and how their behavior affects the performance. A leader may need to change his behavior before trying to change the behavior of his subordinates. Salahuddins singleness of purpose induced his subordinates to rearm both physically and spiritually. Salahuddins every act was inspired by edifying works especially on the jihad itself. Salahuddins personal power in religion practice and moralities had won the hearts of his subordinates, so that he could accomplished his goal. Today, the RER leadership uses the approaches of getting work done through fear, or centralizing decision making, or decentralizing decision making, and some even allow the group to establish its own goals and make its own decisions. By using these approaches, do not mean the goal is cannot accompli sh but they may separates harmonizes environments between the leaders and subordinates. Our current generation has so much to learn from Salahuddin. But first let us remind ourselves that history generally tells us about the bravery and leadership of commanders of war and rulers. Islamic History taught in school also tells us of the bravery and the rule of Islamic leaders, from the honourable Prophet Muhammad SAW to the fall of Islam in Ottoman Turkey. This finally created awareness among the people that in fighting for the Islamic cause, they should begin with the local power struggle. In the RER construction project this matter may affect the quality of work performance that will be presented project results as shown in Appendix A. The RER leadership must also prepare to take a new direction to explore and study some of the traits relate physical factor, some abilities, many to personalities and social characteristics to support the roles of activity, intelligence, knowledge, dominance and self-confidence. May be we can begin to learn and practice the first step by taking the example of Salahuddin which through assertive moral rejuvenation to fit a genuine part of own way of life. 2.3 INFLUENCE TACTICS AND POWER Influence tactics are the actual behaviors used by a leader to change the attitudes, opinions, or behaviors of a target person. Commanders who have only legitimate power may be able to use only legitimizing, pushing or pressure tactics to influence his subordinates. Dont threaten or dont push them in the panic button. I know its done by some of our leaders, but I dont go for it. If people are running scared or tension, theyre not going to make the good job or the right decisions. Theyll make the job or decisions to please the commander rather than recommend what has to be done. Commander should attempts to get in a good mood before making a request. People typically use soft tactics when theyre at a disadvantage, when they aspect resistance or when they will personally benefit if the attempt is successful. People typically use rational tactics (logical arguments or factual evidence) when parties are relatively equal in power and when resistance is not anticipated. Some leaders are able to influence others through their relative expertise in particular areas. We may not have state of the art technology or weapons in the region but having the best interpersonal leader who can think critically, analytically and professionally would make a difference in the management of the project. Soldiers who have been in combat or project before are valued for the lessons learned and wisdom they can share with others. Because expert power is a function of the amount of knowledge one possesses relative to the rest of the members of the group, it is possible for followers to have considerably more expert power than leaders in certain situations. For example, new RER officer often possess less knowledge of the jobs and task performed in a particular work unit than the followers do. In this case, the followers can potentially wield considerable influence when decisions are made regarding work procedures, new equipment or Royal Engineer Regiment (RER) Leadership in the Military Royal Engineer Regiment (RER) Leadership in the Military CHAPTER 1 INTRODUCTION 1.1 BACKGROUND The Royal Engineer Regiment (RER), being one of the combat support arms in the Malaysian Army has the role and tasks of assisting the Army in the field of engineering. This paper will highlight the command and control of RER Interpersonal Leadership in the construction projects management. The main role and task of RER is to carry out major construction tasks including improvement and maintenance beyond the capabilities of the Regiment or any engineering organization. There is normally an army engineer officer at all levels of command to advise the commander on engineering requirements Project management for engineering and construction presents the principles and techniques of managing engineering and construction projects from the owners study through design and construction to completion. It emphasizes project management during the early stages of project development because the ability to influence the quality, cost, and schedule of a project can best be achieved during the early stage of command and control. This paper will focus on the mental side of RER leadership for handling construction projects rather than the technology side of the projects. This paper integrates interpersonal dynamic of army engineer leadership dominating personal power enhancing numerous examples, experiences and comments to illustrate the material presented in the text. We will learn from the leaders of the past whose behaviors and actions shape our ever-changing world. Most important, is transformational of leadership approaches are the â€Å"secret† behind the success of our greatest leaders or the powerful Islamic teaching arouse the personal competence and loyalty? The intended audience of this paper is not limited to the today army leaders but for leaders of tomorrow who will hopefully benefit from the lessons of this research paper as they face the challenges of globalization in an increasingly interconnected world. With the discussions and illustrations, this paper is led through the multifunctional professionalism and confidence of RER linking the components of a project into a comprehensive work plan to guide the entire project to successful completion. 1.1.1 LEADERSHIP IS A PROCESS In my opinion, theres something quite different between army engineer leaders and civilian engineer leaders. An army engineer leaders must be able to handle multiples tasks. These groups work together in a superior-subordinate concept for command positions and formal leadership for engineering project management. All leaders take similar oaths upon entry to the Army. From day one, new Second Lieutenants are thrust into positions of significant responsibility. As a young nineteen to twenty-two years old leader, they are directly responsible for thirty to fifty-four soldiers. AsRER officers progress through the ranks, they continue to develop their leadership in RER design and construction projects. As a result, they will be given positions of increased responsibility and can eventually lead 120 to 318 soldiers. Where else would a young engineer with only a few years experience have the skill set to lead that many people? The corporate world, engineering consultant or construction would rarely ever let a new engineer university graduate supervise 30 peop le. In fact, some army engineer officers take their both technical expertise and army leadership skills and leave the RER. Their technical and army leadership skills are in such high demand, they can easily market themselves in the corporate world. As an army engineer officer, our duties will be diverse but extremely important. Army Engineer leadership is based on a concept of duty, service and perhaps importantly self-sacrifice. To join the army, we must pass a physical examination and sign the enlistment contract. With the enlistment contract, well agree to certain options such as the time frame of our active duty and our enlistment date. All army engineers participate in a course that introduces them to life as a soldier. The basic combat training centre at Kolej Tentera Darat and Pusat Asas Latihan Tentera Darat are a part of our course, will teach the same skills that are taught to other soldiers, so we will be prepared to fire weapons, engage the enemy in hand-to-hand combat, stay in good physical shape and otherwise succeed in a combat situation. As an Army field engineer (Jurutera Medan), we will work in a team to ensure that units dont have mobility problems when completing missions. We view our obligations to followers as a moral responsibility and we teach this value priority to junior leaders. We will be responsible for performing constructing bridges, demolition, clear routes, generating electrical power, constructing obstacles to serve as defense positions and training our team members including administrations, but our exact duties will vary from day to days. Our training will teach the skills we need to do our job as safely as possible. A useful skill to have and to become an army engineer is LEADERSHIP. We should be able to make quick and focused decisions to successfully complete our mission. Also, we need to be confident, intelligent, self-disciplined and enterprising. Army Field Engineering Institute or Institut Kejuruteraan Medan Tentera Darat (IKEM) role is to train all officers and soldiers in the RER as well as officers and other ranks from the Army in engineer related courses. With that concept in mind, IKEM developed a modular concept built around engineer staff/technical courses. IKEM was designed to train staff officer skills specialise in the field of engineering and these will allow the mind to better absorb and understand concepts and thus increase overall retention and depth of knowledge to the Army engineer. One of the keys to our success has been the many ideas, comments and concerns from the field. The diversity of the RER requires multiple assignments oriented training opportunities for its officers. Exposure to multiple and diverse jobs will provide breadth to an officers knowledge. Just as the Army Engineer transforms to the Objective Force to meet the challenges of the 21st century security environment, so too must the Army tran sform its education system to train and educate the leaders who will command and control that force. The Universiti Pertahanan Nasional Malaysia (UPNM) is the first university in Malaysia that provided for the countrys need in modern armed forces educations transformation. The university is fully a military university. There are 11 courses that are offered and these are balance of the fields in management, sciences and engineering. But aside from the academics, the students though are graded through their military leadership and physical fitness. These changes seek to provide the right education in the right medium to the right leader at the right time and place. The RER must have an ability to read a changing situation and react fastest. The adage â€Å"first in, last out †aptly applies to its significance and manifestation of its importance in supportingthe Army in discharging its roles. During my short 17 years of army engineer experience, Ive had the opportunity to serve with several dynamic leaders. These leaders all possessed similar traits such as vision, leadership, decisiveness, technical and tactical expertise, intelligence and compassion. Ive taken bits and peaces from each leader and formed my very own leadership style.A commander must be a motivated achiever with a â€Å"can do† attitude. RER commanders qualities are formed in a progressive and sequential series of carefully planned training, educational, and experiential. RER project management requires a multi-discipline focus to coordinate the overall needs of a project with reliance on others to provide the technical expertise. RER commander must be able to delegate authority and responsibility to others and still retain focus on the linking process between disciplines. RER Commander cannot become overly involved in detailed tasks or take over the discipline they are educated in, but should focus on the project objectives. 1.1.2 DEFINITION OF RER ENGINEERING PROJECT The RER project includes both construction and major repair/maintenance project. RER construction project is defined as all military construction work or any contribution authorized necessary to produce a complete and useable facility or a complete and useable improvement to an existing facility. Generally, construction includes: The erection, installation or assembly of a new facility. The addition, expansion, extension, alteration, relocation, or replacement of an existing facility. Site preparation, excavation, filling, landscaping, land improvements, utility connections and installed equipment. Repair or maintenance project means to restore a real property facility, system or component to such a condition that it may effectively be used for its designated functional purpose. When repairing a facility, the components of the facility may be repaired by replacement and such replacement may be up to current standards or codes. RER project practice may be construction only or a combination of design and construction. A project consists of three components: scope, budget and schedule. When a project first assigned to a commander, it is important that three of these components be clearly defined. Scope represents the work to be accomplished, for example, the quantity and quality of work. Budget refers to costs and schedule refers to the logical sequencing and timing of the work to be performed. The quality of a project must meet the owners satisfaction and is an integral part of project management as illustrated in figure 1. Figure 1 is shown as an equilateral triangle to represent an important principle of RER project management. Any increase in the scope of work requires a corresponding increase in budget and schedule. Conversely, any decrease in scope of work results in a corresponding decrease in budget and schedule. For example, any adjustment in budget and/or schedule requires a corresponding adjustment in scope. It is the duty of an engineer commander to ensure that the project scope, budget, and schedule are linked together. Budgeting is important because it establishes the amount of money the owner will spend to obtain the project and the amount of money that the design and construction organizations will be compensated for performing the work. The construction phase is important because most of the project budget is expended during construction. Also, the operation and maintenance of the completed project is highly dependent on the quality of work that is performed during construction. Quality is an element that is integrated into and between all parts of a project: scope, budget and schedule. 1.2 PROBLEM STATEMENT Today, project management has reached a maturity level in which it is applied in the RER building and construction projects. Commander faces dilemmas that require choices between competing sets of values and priorities. The best commander recognizes and faces them with a commitment to do the right thing the right way. What does the right things mean? Does it mean the morally right things? The ethically right things? The right things for the squadron to be successful? and whos to say what the right things are? Effective team work is a key element in any successful project. Teamwork must be start early in the process, and it must be continuous throughout the live of a projects. Why do communications fail? Focus on personal power, there are therefore no easy answers to the questions from where and when did the powerful religious dimensions first begin to make an impact on interpersonal dynamic of RER spiritual power in the accomplishment of the project. RER linking specific challenges to be faced and overcome through professionalism and confidence to bring a project successful completion. In the concept of duty and service, RER must be fit and perform under mental and physical pressure. How does RER could organize one project in the multifunctional roles with multiple tasks continue to fit in the plan that had been scheduled? In the concept of human nature, how does the RER can survive by pushing them in the panic button in line with low spiritual power? Will the completion of the project help that organization accomplish its goals? 1.3 AIM OF RESEARCH The research will analyze the interpersonal dynamic of RER leaders and its relationship between his leadership and RER management in the construction project, as showing in the figure 2 1.4 RESEARCH OBJECTIVES The research will cover the following objectives: Explore interpersonal dynamic in organization for good management, powerful leadership, and effective project management team. Discuss leadership roles from an Islamic perspectivewhich taking the examples of the past leader feature. Establishes personal power for dominating the work as the key to success. Effectiveness study of project management countermeasure as an important point of reference for improvement projects planned for the future. 1.5 SIGNIFICANCE OF RESEARCH RER moves forward into the 21st century to meet the challenges of a changing strategic and operational landscape. RER commanders qualities are formed in a progressive and sequential series of carefully planned training, educational, and experiential. Commander in such circumstances must be led in ways that inspire, rather than require, trust and confidence to hold high levels of responsibility. When followers have trust and confidence in a dynamic commander, they are transformed into willing, rather than merely compliant, agents. Much of the leadership practiced in todays Army achieves compliance from followers. Unfortunately, the compliance is not enough. The process of influencing followers behaviors accomplished the commanders goal by pushing them in the panic button. Some RER projects end, either as a casualty because of excessive cost and/or schedule overrun, or failure to accomplish their performance expectations. Engineering situations had enforced some engineer leaders bringing strong technical skills to the job site, but few possess the management skills it takes to successful coordinate the many phases of a construction projects. Also some current army engineer officers required technical engineering skills improvement initiative for supporting their expertise to plan and organise each stage of the projects. These lack of managerial and technical expertise is often the underlying reason for project delay, excessive spending, and ultimately dissatisfied. The significance of this paper is to help us be more effective in leadership situations by helping us better understand the complex challenges of commander command and control in RER. 1.6 LITERATURE REVIEW Indeed, there are a few books and articles that gave a brief account on the activities related to the research which provide to be useful for the literature review in the preparation of this study. Some of the literatures reviewed are listed below: a. Achieving Effective Performance for Unit Commanders written by Brig Gen Abdullah bin Babu, Lt Col Allatif Mohd Noh and Lt Col A.Endry Nixon published by Ministry of Defence Malaysia, 2002. This book explained the development of human resource, organization, information of technology, logistic, policies and instruction become the sinews of a more professionally focused and pragmatic Army driven by knowledge. It also provides insights and suggestive tools for commanders to use astutely as a competitive advantage in their pursuance for effective performance. b. Management i n Engineering: Principle and Practice Second Edition written by Gail Freeman-Bell and James Balkwill by Prentice Hall, 1996. This book presents the principle and techniques of managing engineering and construction projects from the conceptual phase, through design and construction and to completion. Much of the information in this book is based on formal and informal discussions with these project managers who are actively involved in the practice of project management. It informations related to the research where it has common elements of effective project management that have been successfully applied in practice. c. Total Construction Project Management written by George J. Ritz by McGraw-Hill Inc, 1994. This book is designed to give a construction manager the essential tools to survive and prosper in a highly competitive environment. Its significance in developing construction management and technology skills where both of it parallel paths to total construction management. It also emphasizes the person who is in responsible charge of the field activities must practice total construction project management to meet their project and personal goals. In the RER, the mental side of constructions management is frequently been used. Thus, this book is extremely beneficial to this research. d. Military Review The Professional Journal of The United State-Leadership, August 1994. This journal is review about World War II almanac. The author discussed about the theory of leadership where provided unique perspectives on leadership in both traditional and nontraditional applications that have much to offer to those who would lead. The authors also present their views on the rule of law and human right where there are a few issues that need to be addressed. e. Manual Procedure of Regiment Engineer Regiment (MP 4.1.1 TD). This manual provided sufficient information for staff and commanders at all levels in the course of their planning with regard to employment and deployment of engineers. There are three parts in this manual which are Organization, Command and Employment of Engineers as a Part One, Conduct of Battle as a Part Two and Engineer Operations as a Part Three. Each part had clarified briefly any matters of engineer needs to fulfilled its roles and functions. 1.7 LIMITATION OF RESEARCH This paper sources limited to the common RER construction projects through my personal thoughts and opinions on the management aspect. This paper is designed primarily, offer just one persons views on how to be a better army engineer and commander. There are a limited numbers of publications by the Services on the subject.As an army engineer officer is under the rules to be safeguard of all information that maintained by the Government of Malaysia as defense strategic and security . It is not to be divulged to a non-security organization unless authorized by the Ministry of Defence. It is also not to be used for other than military purpose and it is strictly not to be released to another country without the consent of the Ministry of Defence. Hence, the appointment for discussions will depend on the time availability of correspondents. 1.8 RESEARCH METHODOLOGY The research methodology is based on the lessons of the past leaders features. As an army engineer experience in working with numbers of construction projects in the RER much of the information in this research is based on formal and informal discussions with these project army engineer officers and commanders, who are actively, involved in the practice of RER construction projects. A common example is used throughout this research to illustrate the project management. Secondary data and information were uses as qualitative methodology with source from Al- Quran and Hadis, books and articles in journals found in the libraries. Besides, the study also utilized the facility offered by the Internet, which is a rich minefield of information recent on views, issues and updates. 1.9 ORGANIZATION OF CHAPTERS The paper is divided into five chapters. Chapter One begins by interpreting interpersonal dynamic. Next, discuss of project leadership that is importance because commander states that leadership is not a property of the individual but a complex relationship among many variables. Finally, defines general principles related to project management and presenting RER major constructions, improvement and maintenance project review role of Engineer Command and Control. The basic principles must be fully understood because many of the problems associated with project management are caused by failure to apply them. Chapter Two seeks to propagate the idea that interpersonal dynamic from an islamic perspective. Defining personal power of commander as the capacity or potential to exert influence and influence tactics as the degree of change in a persons attitudes, values or behaviors. Take the example of the story of Salahudin Al-Ayubis victory in the re-capture of Jerusalem; the powerful religious dimensions of the army engineer should arouse the personal competence and loyalty (jihad fi-sabilillah). Chapter Three begin to discuss the important of personal management skill to be a good planner, delegator and communicator with the progress of the battle of Badr commanded by the Prophet Muhammad SAW. RER leadership must set priorities and develop a system to manage time. Next, this paper is highlight the successful project management can best be described as effective communications between the people who perform the work that is necessary to complete the projects. Finally, stress on the important of construction phase because the quality of the completed project is highly dependent on the workmanship and management of construction. Chapter Four focus on major conditions that must be present for building effective project teams where its becoming increasingly more important. Taken a lesson from the battle of Uhud, Engineer commander have to organize and manage their teams across organizational lines. This paper considerable attention has been given to the Total Quality Management (TQM) concept that emphasizes teamwork at all levels of an organization to improve the quality of the project and achieve maximum customer satisfaction. Chapter Five concludes that RER leaders has a duty to perform, preserve and enhance the unity, strength, tranquility and development of society through interpersonal dynamic and highlights the project management countermeasure as an important point of reference for improvement projects planned for the future. One of the most important points in this chapter is situational engineering which manages the interaction between the leader, the followers and the situations with a high level of lateral interdependence. CHAPTER 2 POWER AND INFLUENCE 2.1 BACKGROUND Power is like a coin. It has two sides. One side is the official authority or legal power that is given to an individual who is occupying an organizational position of RER such as Engineer Commander. On the other side of the power is the influence that an individual has with regard to the organization of RER. The first sides of power stated in this chapter are legitimate power, personal power, expert power and referent power. The second side cannot be delegated. It depends on the knowledge, skills and attitudes of the individual and the competency that there are able to develop and sustain in the management of the project and in their dealings with the higher commander in RER. Most failures in the management of the projects are as follows: Failure to define the specificity of authority and responsibility of the Engineer Commander in the RER project. Negative attitudes on the part of project, functional and Chief of Engineer (CE) and team members who support a sharing of authority and responsibility over the resources to be used to support that projects. Lack of familiarity with the theoretical construction and the context in which that organizational design is applied. Failure of Engineer Commander to promote synergy and unity within and between RER levels and with outside organizational so that resources, results and rewards can be shared. This type of promotion requires true team work, discussion, cooperation of all RER committee, education and the opening and maintenance of many lines of communication. 2.2 SOURCES OF LEADERSHIP Leaders who can reward and punish followers may have a greater capacity to influence followers than those leaders who cannot use rewards or punishments. Legitimate power depends on a persons organizational role. Legitimate power means a leader has authority because he has been assigned a particular role in an organization. For example, in military the colonel can order compliance with uniform standards. However, follower or situational characteristics may diminish a leaders potential to influence followers as when the leader has less his personal power. Expert Power is the power of knowledge. Knowledge has always been of paramount importance as a source of development. In the military profession, it is extremely important to be aware of the continuous changes in military affair. The RER needs to equip itself with relevant knowledge and skills to face these complex challenges. Powerful individuals enhance learning from experiences. One way to counteract the problems stemming from a lack of expertise is to build strong interpersonal ties with subordinates. Referent power refers to the behavior and religion practices together have due to the strength of the relationship between the leader and the subordinates. When subordinates admirer a leader and see him as a role model, he has referent power. The story of Salahudin Al-Ayubis victory in the re-capture of Jerusalem is an important part of history that Muslims must study. However, in studies on the history victories in the crusades, figurism or heroism in the army is emphasized. This is not necessarily the better approach. Such an approach distracts us from the real illnesses present among Muslims, which become the reason for our defeat waiting for the distances a person from the role that he should be playing even while waiting for the appearance of a leader figure to bring about solutions to problems. To quote Salahudin Al-Ayubi as an example: â€Å"Salahuddin Al Ayyubi was born to an aristocratic family in Tikrit (Kurdistan-Iraq) in 1138 CE. His education was simple: the Quran, Hadith, some mathematics, law, literature, genealogy: of men and horses. Initially, he did not seem to have any special interest in military sciences. In 1169 at the age of 31, he was appointed both Commander-in-chief of the Syrian troops and vizier of Egypt. He was the Muslim ruler of Egypt, Syria, Yemen, and Palestine and one of the most famous of Muslim heroes. Salahuddin was 26 when was sent as a commander to aid the Fatimid rulers of Egypt against the Crusaders who were joined by a unit of the Egyptian army. In wars against the Christian crusaders, he achieved final success with the disciplined capture of Jerusalem (Oct. 2, 1187), ending its 88-year occupation by the Franks. The great Christian counterattack of the Third Crusade was the stalemated by Salahuddins remarkable leadership and military brilliance. He had a great love for Islam and he tried hard to root out the Crusaders. For this purpose, he maintained a strong army. To Salahuddin, Jihad started from the inside. He had to watch himself and his aids and soldiers to make sure that they behaved in compliance with Devine commandments in all spheres of life, spiritual, moral and material. Hence, when his advisor suggested to him, why do you not save the money you give in charity to the poor and religious teachers, and spend it in our war efforts? Salahuddin replied: I could not do that because the prayers of poor people and religious teachers were such a source of strength in wars†. UsingSalahuddin Al Ayyubi as a role model of leadership, it is indeed time for the RER leadership to carry out a serious introspection and internal correction of oneself. Leaders must be aware of how good they can perform and how their behavior affects the performance. A leader may need to change his behavior before trying to change the behavior of his subordinates. Salahuddins singleness of purpose induced his subordinates to rearm both physically and spiritually. Salahuddins every act was inspired by edifying works especially on the jihad itself. Salahuddins personal power in religion practice and moralities had won the hearts of his subordinates, so that he could accomplished his goal. Today, the RER leadership uses the approaches of getting work done through fear, or centralizing decision making, or decentralizing decision making, and some even allow the group to establish its own goals and make its own decisions. By using these approaches, do not mean the goal is cannot accompli sh but they may separates harmonizes environments between the leaders and subordinates. Our current generation has so much to learn from Salahuddin. But first let us remind ourselves that history generally tells us about the bravery and leadership of commanders of war and rulers. Islamic History taught in school also tells us of the bravery and the rule of Islamic leaders, from the honourable Prophet Muhammad SAW to the fall of Islam in Ottoman Turkey. This finally created awareness among the people that in fighting for the Islamic cause, they should begin with the local power struggle. In the RER construction project this matter may affect the quality of work performance that will be presented project results as shown in Appendix A. The RER leadership must also prepare to take a new direction to explore and study some of the traits relate physical factor, some abilities, many to personalities and social characteristics to support the roles of activity, intelligence, knowledge, dominance and self-confidence. May be we can begin to learn and practice the first step by taking the example of Salahuddin which through assertive moral rejuvenation to fit a genuine part of own way of life. 2.3 INFLUENCE TACTICS AND POWER Influence tactics are the actual behaviors used by a leader to change the attitudes, opinions, or behaviors of a target person. Commanders who have only legitimate power may be able to use only legitimizing, pushing or pressure tactics to influence his subordinates. Dont threaten or dont push them in the panic button. I know its done by some of our leaders, but I dont go for it. If people are running scared or tension, theyre not going to make the good job or the right decisions. Theyll make the job or decisions to please the commander rather than recommend what has to be done. Commander should attempts to get in a good mood before making a request. People typically use soft tactics when theyre at a disadvantage, when they aspect resistance or when they will personally benefit if the attempt is successful. People typically use rational tactics (logical arguments or factual evidence) when parties are relatively equal in power and when resistance is not anticipated. Some leaders are able to influence others through their relative expertise in particular areas. We may not have state of the art technology or weapons in the region but having the best interpersonal leader who can think critically, analytically and professionally would make a difference in the management of the project. Soldiers who have been in combat or project before are valued for the lessons learned and wisdom they can share with others. Because expert power is a function of the amount of knowledge one possesses relative to the rest of the members of the group, it is possible for followers to have considerably more expert power than leaders in certain situations. For example, new RER officer often possess less knowledge of the jobs and task performed in a particular work unit than the followers do. In this case, the followers can potentially wield considerable influence when decisions are made regarding work procedures, new equipment or

The Chosen Health Care Essay -- Health, Breast Cancer

The chosen health care need that this assignment will focus on is Breast Cancer as each year more than a quarter of a million people are diagnosed with Cancer in the United Kingdom, Macmillan (2007). Breast Cancer was chosen as the health care need as people’s awareness of Breast cancer need to be raised. Also through out this assignment the sociological and psychological aspect of breast cancer will be looked at and also the global national and local initiatives will be looked at as well for anyone receiving or caring for someone with breast cancer. Breast cancer develops when a single cell begins to multiply rapidly and forms a tumour; some cells make break away and travel to other parts of the body starting a new tumour cancer research (2004). Breast cancer is the most common cause of cancer in women, Rosto (2009). Even though breast cancer in women is common, there are also 341 men in the United Kingdom diagnosed with breast cancer in 2008, cancer research (2011). In the West Midlands there were 4,222 case of breast cancer in 2009. The number of cancer cases and crude incidence rates continue to increase annually as the population of the West Midlands ages, west midlands intelligence unit (2011). Breast cancer affects mainly 50-64 year olds in the west midlands. However breast cancer still remains the most common form of cancer in females in the West Midlands, it has a strong negative association with deprivation usually found in the more affluent sections of the population, west midlands intelligence unit (2010). In 2009 the five year survival rates were over 80% for breast cancer patients WMIU (2010). The number of deaths to cancer in the west midlands has remained steady over the decade with 13,430 deaths in 20... ...f the absolute benefits and harms of mammography screening for breast cancer remains a subject of discussion. The estimates from individual randomized trials and service screening programmes suggest that between 300 and 500 women need to be screened every 2–3 years for 10 years to prevent one death from breast cancer.1,2 Harms of screening include the anxiety and inconvenience associated with screening and with suspicious screening findings, which do not result in a diagnosis of cancer, and over diagnosis, the last of which has attracted considerable interest recently.3–6 Over diagnosis is defined as the diagnosis of a cancer as a result of screening that would not have been diagnosed in the woman’s lifetime had screening not taken place. Estimates of over diagnosis range from less than 10% of tumours diagnosed in a screening programme to around 50%. Duffy (2010)

The Use Of Symbols In Macbeth Essay -- essays research papers

The Use of Symbols in Macbeth   Ã‚  Ã‚  Ã‚  Ã‚  In the play Macbeth, Shakespeare uses many symbols to add to his story. His use of blood, water, light, dark, rampant animals, and even the witches are examples of how he used symbols to add depth to his play. These symbols were often times recurring and they were all related to the central plot of the play.   Ã‚  Ã‚  Ã‚  Ã‚  Shakespeare used blood in this play several times. Blood is first mentioned by Macbeth shortly after he had slain Duncan. The subject of blood was introduced again when Duncan's murder was brought up by Lady Macbeth, as well as others later in the play. In the aforementioned circumstances, blood was used to symbolize the guilt, and pain that Macbeth and his wife were experiencing as a by-produc...

Analysis of Ryanair Essay

Ryanair established in 1985 carrying more than 5,000 passengers between its route Waterford Airport in Ireland to London Gatwick during its first year. The company expanded by 1989 had 350 employees, 14 aircraft and carrying more than 600,000 passengers a year. In 1997 there were dramatic changes in the European airline industry with deregulation of European Union air transportation allowed airlines to open new routes into Europe. The European Low fares association reported that low fares airlines are carrying more passengers than before with an increasing number of destinations in Europe set to increase from 38% to 53% in European travel (elfaa.com, 2011). Ryanair took advantage from the deregulation with routes from London Stansted to Stockholm, Oslo and Paris. By 2001 Ryanair launched its own travel website and within 3 months received 50,000 bookings (Ryanair.com, 2011). The report will focus on the low cost industry environment by identifying the opportunities and threats as well as five forces of the external environment. The report will also identify the strengths and weaknesses of Ryanair. Part 1: Low cost Airline industry The low cost airline industry has become the most profitable with all segments in the market with low prices and high load factors. This strategy has been challenged since the 1990s with the liberalization of services allowing new entrants to compete for business (Economist.com, 2011). The low cost airline industry operates all activities by reducing costs in order to gain strategic success and competitive advantage. This approach has a lot of opportunities as well as threats. Political Governments in the UK have the highest tax compared to Germany with a $1.3bn departure tax and Austria’s similar $119m duty tax (Independent.co.uk, 2011). The threat of passengers paying higher prices as a result of increased tax for their airline tickets can lower profits for airlines. This can affect low cost airlines such as Ryanair and Easyjet as the higher taxes cut profits for the company for example Easyjet stated they had lost  £21m of its  £153m in 2011 (IATA.com, 2011). Acts of terrorism can also be a major threat to the airline industry. Initiating further routes is an opportunity for low cost airlines to other destinations in Europe with its growing economy and additional 15 EU countries that joined in 2004 such as Lithuania, Poland, Slovakia, Latvia can offer new opportunities for new routes to increase the number of passengers(Delfmann, 2005). There has also been a threat with the plans to sell Stansted airport, the main location for low budget airlines after the Competition Commission to reduce its dominance in the market. This will bring greater competition to low cost airlines and benefit passengers with more low fare airlines from regional airports such as Gatwick and Stansted competing more (Telegraph.co.uk/travel, 2011). Economic The threat of rising oil prices caused global airlines to lose $16 billion in profits which did rebound in 2010 with higher traffic. The threat continues with oil prices averaging $110 a barrel and estimated to further increases in the industry’s fuel bill which will rise from $10 billion to $176 billion (Bangkokpost.com, 2011). This threat has also been warned by Willie Walsh, the chief executive of British Airways and Iberia who cautioned that European carriers have to bear the impact of the high fuel costs with some operators having to go out of business (Guardian.co.uk, 2011). The recession in 2008 resulted in travelers seeking cheaper fares and led to growth in sales for budget airlines. This opportunity during recession allows budget airlines to take advantage and of more travelers seeking low fares with budget airlines rather than more expensive airline tickets. With the higher oil prices, natural disasters in Japan, discontent in the Middle East, North Africa and can force competitors in the airline industry to increase prices and fuel surcharges which pose major threats to airlines profits and survival of airlines. Social The growth in demand for passengers seeking low cost airlines for cheaper fares is an opportunity for budget airlines. People are living a better standard of life with declining inequality of incomes made up mostly of middle class income people. People are also more well-travelled, experienced and seek new destinations with the growth of vacation property (Goeldner and Ritchie, 2009). This is an opportunity as budget airlines frequently service short haul destinations for short trips or weekend trips for leisure or business purposes offering more destinations and new experiences to people with low fares. Migration has also made commuting a factor with people seeking employment opportunities and education as a motive for travelling as well as the rising quality standards has shown to expect growth for low cost airlines (Gross and Schrà ¶der, 2007). There are significant opportunities for low cost airlines that can benefit from the demand of increasing passenger from various destinations and purposes. Many people also seeking new destinations is a good opportunity for budget airlines to increase passenger numbers and revenue by providing different destinations of regional airports. Technological The increasing popularity of information technology is an opportunity for low budget airlines as they don’t use travel agents to sell tickets and allows consumers to be informed about schedules, compare prices and itineraries as well as flights with other airlines (Pease etl al., 2007). The new ‘saddle seat’ which is designed to allow 23 inches of legroom compared to 30 inches on a normal seat space and shaped to sit at an angle increase the number of seat for an airline (Telegraph.co.uk/travel, 2011). The seats offer an opportunity for low budget airlines such as Ryanair and Easyjet to allow more storage space and more passengers in a plane which can increase revenues. The opportunities in technology allows airlines to take advantage of potential revenues with the internet offering direct marketing for customers and value added service by bringing offers to the customers directly. The opportunities for of the new seats can offer planes to fit more passengers and is a further potential a growth in revenue for budget airlines. Legal The airline industry has considerable regulations with issues concerning legislation and guidelines. For example low cost airlines have aggressive advertising campaigns to emphasize low fares which have become an issue with consumer protection legislation. Separate details of surcharges such as government tax, airport tax and fuel surcharge have to be included so that it does not consumers are not misinterpreted and misunderstood when buying a ticket. This is a threat to low cost airlines as it disregards the concept of low fares with all the taxes passed on by governments and aviation authorities. Low cost airlines can be substantially threatened with EU regulations and laws which can lower profits and damage the reputation of an airline with a negative image. Environmental Natural disasters such as the 2010 Iceland Volcano which caused 14,000 Ryanair flights cancelled. Costs of the 2010 Iceland disruption to the global airline industry soared to  £1.1bn according to estimates from the International Air Transport Association (Iata) (Guardian.co.uk, 2010). This threat to the airline industry faced by natural disasters such as the Iceland volcano can occur at any time and stop people from travelling costing airlines major disruptions with delays or cancellations. Emissions used by the airline industry have been increasingly growing rapidly over recent years, increasing 98% between 1990 and 2006 with predications of further increases to another 88% by 2050. This threat to the aviation industry enforcing airlines to pay for carbon dioxide and lower profits (Ftadviser.com, 2011). Porter’s five forces Porter points out the five forces which consist of bargaining power of suppliers, buyers, threat of potential new entrants and threat of substitutes to the industry. A company can adapt to the forces in order to increase chances of gaining sustainable competitive advantage and profitability. In understanding the strategic decisions a company has to make, it can be useful to look at the five forces of rivalry amongst the firm, substitution, new entry, the power of customers and the power of suppliers. Figure 1.1: Porters five forces Source: (Fouris and Oswald, 2006) Barriers of entry: to obtain aircrafts is extremely expensive and acquiring a basis at airports is also difficult (Gross and Schrà ¶der, 2007). With the success of Southwest airlines and deregulation and liberalization of the airline industry has allowed 40 budget airlines in the airline such as Easy Jet. This level is high as a result of these factors. Substitution- for the short haul flights, the substitute products include car, train and boat services. Travelling by train is clearly a substitute choice for travellers as it is high speed or travelling by car with the many motorway links available can have an impact. Technology can also be a substitute, for example business travellers may choose to conference skype calls over the internet. This level is moderate as flying is the main method of travelling long distances at a shorter time. Bargaining power of buyers: consumers can now purchase their own tickets from low cost airlines and can choose airlines with for higher level of quality, better service and lower price. Customers have the power to easily switch to another product that have lower prices with the ease of the internet (Hitt, et al, 2008). This popularity of comparison internet sites allows passengers to compare flight prices and choose the lowest cost airline of their choice. Therefore to survive with these intense factors airlines have to provide lowest fares to attract customers which is important for budget airlines and as a result the power of buyers is high as they consumers choose lowest fares causing risk of survival to an airline. Bargaining power of suppliers: Airlines rely heavily on the inputs for the company to survive which would be fuel, materials for the planes, services and manpower. Airlines either use Boeing or Airbus together with high maintenance fees, training staff. Additionally with the increase of cost for fuel to $50bn in 2011 resulted in travelers paying higher prices for tickets (Reuters.com, 2011). Therefore these inputs have high bargaining power over airlines as it can affect profits of an airline substantially. Competitor rivalry: may occur from price competition, product differentiation, advertising against other competitors is likely to affect the business (Bowhill, 2008). The intense rivalry occurs between low fares carriers are Ryanair, Easyjet and the carriers that provide ‘frills’ service with lower fares are British Midland Airways. Rivals also have to invest high capital investment and have a unique selling point to attract a large majority of customers and offer significant discounts and special offers. According the annual reports of Ryanair and Easy Jet, in 2010 Ryanair carried over 66 million passengers in comparison to Easy Jet carrying just 34 million. Therefore the airline’s low cost model delivers increased revenue and passenger growth as customers seek cheaper flights and benefit from price wars between airline fares. However budget airlines are still affected by rivalry with Ryanair and Easy Jet competing for customers flying with no frills airlines and the level of competitor rivalry is moderate. Conclusion Finally the analysis has demonstrated the attractiveness for the budget airline based on the ease of entry regulations and with the low expenditure costs lower than charter airlines that provide more service. The unstable environment has led to an increase in fuel costs with airlines paying heavily for their supply and in contrast the unpredictable economic environment has caused consumers to spend less and look for cheaper travel and prefer budget airlines such as Ryanair. Even though there is intense rivalry between airlines, budget airlines have an attractive strategy with more airlines using the low cost model to compete for passengers. Part 2: Internal analysis The internal factors of Ryanair’s concerns strengths and weaknesses to assess the extent to which the strategies for the airline in order to be successful, these summarizes the internal business environment and the capabilities (Johnson et al., 2002). The strengths of Ryanair are: The company has a successful low cost model benefitting from low expenses by using staff to clean the plane, passengers have to pay to print boarding pass reducing the need for staff at check in desks and take advantage of the internet to sell tickets. Ryanair’s low fares are aimed at encouraging demand especially with price sensitive leisure and business travellers that might choose alternative forms of transport method. Ryanair have set fares on the basis of demand on particular flights with higher fares on flights that have the highest demand for bookings booked nearer to the date of departure. Ryanairs competitors also do not operate on comparison sites and save commission or fees to other comparison websites. The company loses fewer bags and with 88% punctual flights compared to competitor’s ant explains why the company is a favorite airline for customers with over 73 million passengers in 2010 (Ryanair.com, Annual report 2010). Flights to secondary airports: the company offers point to point service on short haul flights to secondary and regional airports around the major hub centers and cities. The point to point routes rather than hub airports allow the company to provide direct nonstop flights and avoid the costs of providing services through connecting passengers, baggage transfers and transit passenger assistant costs. By choosing secondary locations allows convenience for a large majority of the population and is generally less crowded than in major airports. This has also resulted in on time flights, faster turnaround times, less terminal delays as well as more competitive airport access and handling costs or operating restrictions that can reduce expenses (Ryanair Annual Report, 2010). Low operating costs: Ryanair maintain low operating costs as a low budget airline company and aims to reduce costs in main areas which include: aircraft equipment, personnel productivity, customer service costs and airport access and handling costs. Weaknesses Ryanair have been negatively perceived as arrogant as the company does not take into consideration the competition by putting other low fares airlines out of business creating a bad image with negative media. Ryanair is viewed as not caring too much about customer needs or problems which reflect O’Leary’s opinion that customers pay low prices and get a good deal therefore should expect low standards. There have also been complaints for the extra payments for fees and taxes as well as paying higher prices for stowing luggage and onboard food and beverage. The company has also come across as having a negative reputation by having underpaid staff that are disciplined for any mistakes, work long hours and unhappy staff with staff (itfglobal.org, 2011). The company also charges  £5 for every purchase using bank card,  £40 for printing a boarding pass at the airport and  £100 for changing the name on the booking. Therefore customers often have to pay a lot more than they expected which makes Ryanair’s image appear dishonest (Ryanair.com, 2011). Porters value chain The generic strategies are concerned with the strategies of the company and at the micro level by exploring Porters model of the value chain. The value chain classifies the activities of the company and divided into primary and support activities used to identify the cost leadership strategy as illustrated in appendices b. The core competencies of Ryanair consist of maximizing revenues whilst providing a no frills low cost strategy and keeping logistics simple. This is maintained by Ryanair’s capability to lower operating costs such as aggressive online booking reducing the cost of staff and operate in secondary airports using Boeing 737-800. Through simple services and investing less on employees, Ryanair core competencies provide effective and efficient resource management. The primary activities involved in the inbound logistics of Ryanair consist of its 272 Boeing 737-800 planes that can carry 189 people and agreements to secondary airports. Ryanair have contract agreements with these large aircrafts with the ability to fly long hours and do not charge fuel surcharge (Ryanair.co.uk, 2010). Operations: Ryanair have lower unit costs as part of its operation and save costs through lower handling fees, landing fees in secondary airports and fast turnaround times with the capacity to utilize the aircraft at a shorter time. Ryanair operate in 1,110 routes and 1,400 flights a day from 44 bases. The efficiency of its operation supports the low cost strategy position with fast turnaround times, no meals on board and improved employee productivity (Ryanair.com, 2010). Financial analysis The strengths of Ryanair are quite clear. The company has been profitable with an increase in profits of 26% to â‚ ¬401m and operating profit increase by 28% to â‚ ¬516.2m in 2011. The figure below illustrates how the company increased passengers by 8% and revenue 16% by 2010. Figure 2.1: Summary Table of results (IFRS) in Euro Source: (Ryanair.com, 2011) Figure 2.2: Summary table for EasyJet Source: (Easyjet.com, 2011) As seen from the tables above it can be clear to differentiate the profit revenues. Profit after tax for Ryanair in 2010 was â‚ ¬138 million and for Easyjet was just  £121 million. Revenue for Easyjet in 2010 was  £2, 973 million in 2010 and  £2, 66 million in 2009 compared to Ryanair’s revenue in 2010  £18 million and  £16 million in 2009. According to Ryanair’s annual reports, revenues rose by 16% to â‚ ¬896.8m due to an 8% rise in traffic and a 5% increase in average fares in 2010. Ryanair has been able to gain a growth in revenue even during the financial recession which had a significant effect on other major airlines resulting in bankruptcy and closure. Due to its cost efficient methods through increased passenger traffic with its new routes and low prices Ryanair has been able to uphold its place as the number one low cost carrier. This difference also shows in Ryanair’s current ratio at 1.79 in 2010 compared to Easy jet only gaining 1.33. Conclusion From the internal analysis it is clear to see Ryanair’s low costs strategy means it is less affected than its competitors with its cost leadership. 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Testbacksecurity

Chapter 2 – Why Security is NeededTRUE/FALSE 1. Information security’s primary mission is to ensure that systems and their contents retain their confidentiality at all costs. ANS:FPTS:1 2. Information security safeguards the technology assets in use at the organization. ANS:TPTS:1 3. A firewall is a mechanism that keeps certain kinds of network traffic out of a private network. ANS:TPTS:1 4. An act of theft performed by a hacker falls into the category of â€Å"theft,† but is also often accompanied by defacement actions to delay discovery and thus may also be placed within the category of â€Å"forces of nature. ANS:FPTS:1 5. Two watchdog organizations that investigate allegations of software abuse: SIIA and NSA. ANS:FPTS:1 6. A number of technical mechanisms—digital watermarks and embedded code, copyright codes, and even the intentional placement of bad sectors on software media—have been used to enforce copyright laws. ANS:TPTS:1 7. A worm requires that another program is running before it can begin functioning. ANS:FPTS:1 8. A worm can deposit copies of itself onto all Web servers that the infected system can reach, so that users who subsequently visit those sites become infected. ANS:TPTS:1 9. Attacks conducted by scripts are usually unpredictable. ANS:FPTS:1 10. Expert hackers are extremely talented individuals who usually devote lots of time and energy to attempting to break into other people’s information systems. ANS:TPTS:1 11. With the removal of copyright protection, software can be easily distributed and installed. ANS:TPTS:1 12. Forces of nature, force majeure, or acts of God can present some of the most dangerous threats, because they are usually occur with very little warning and are beyond the control of people. ANS:TPTS:1 13.Much human error or failure can be prevented with training and ongoing awareness activities. ANS:TPTS:1 14. Compared to Web site defacement, vandalism within a network is less malicious in intent and more public. ANS:FPTS:1 15. With electronic information is stolen, the crime is readily apparent. ANS:FPTS:1 16. Organizations can use dictionaries to disallow passwords during the reset process and thus guard against easy-to-guess passwords. ANS:TPTS:1 17. DoS attacks cannot be launched against routers. ANS:FPTS:1 18. A mail bomb is a form of DoS. ANS:TPTS:1 19.A sniffer program shows all the data going by on a network segment including passwords, the data inside files—such as word-processing documents—and screens full of sensitive data from applications. ANS:TPTS:1 20. A timing attack involves the interception of cryptographic elements to determine keys and encryption algorithms. ANS:TPTS:1 MODIFIED TRUE/FALSE 1. Intellectual property is defined as â€Å"the ownership of ideas and control over the tangible or virtual representation of those ideas. † _________________________ ANS:TPTS:1 2. The macro virus infects the key operating system files located in a computer’s boot sector. ________________________ ANS:F, boot PTS:1 3. Once a(n) back door has infected a computer, it can redistribute itself to all e-mail addresses found on the infected system. _________________________ ANS:F virus worm PTS:1 4. A(n) polymorphic threat is one that over time changes the way it appears to antivirus software programs, making it undetectable by techniques that look for preconfigured signatures. _________________________ ANS:TPTS:1 5. When voltage levels surge (experience a momentary increase), the extra voltage can severely damage or destroy equipment. ________________________ ANS:F, spike PTS:1 6. The shoulder looking technique is used in public or semipublic settings when individuals gather information they are not authorized to have by looking over another individual’s shoulder or viewing the information from a distance. _________________________ ANS:F, surfing PTS:1 7. Hackers are â€Å"people who use and create computer software to gain access to information illegally. † _________________________ ANS:TPTS:1 8. Packet kiddies use automated exploits to engage in distributed denial-of-service attacks. _________________________ ANS:F, monkeys PTS:1 9. The term phreaker is now commonly associated with an individual who cracks or removes software protection that is designed to prevent unauthorized duplication. _________________________ ANS:F, cracker PTS:1 10. Cyberterrorists hack systems to conduct terrorist activities via network or Internet pathways. _________________________ ANS:TPTS:1 11. The malicious code attack includes the execution of viruses, worms, Trojan horses, and active Web scripts with the intent to destroy or steal information. _________________________ ANS:TPTS:1 12.The application of computing and network resources to try every possible combination of options of a password is called a brute crack attack. _________________________ ANS:F, force PTS:1 13. One form of e-mail attack that is also a DoS is called a mail spoof, in which an attacker routes large quantities of e-mail to the target. _________________________ ANS:F, bomb PTS:1 14. Sniffers often work on TCP/IP networks, where they’re sometimes called packet sniffers. _________________________ ANS:TPTS:1 15. A(n) cookie can allow an attacker to collect information on how to access password-protected sites. ________________________ ANS:TPTS:1 MULTIPLE CHOICE 1. Which of the following functions does information security perform for an organization?a. Protecting the organization’s ability to function.b. Enabling the safe operation of applications implemented on the organization’s IT systems.c. Protecting the data the organization collects and uses.d. All of the above.ANS:DPTS:1 2. ____ is an integrated system of software, encryption methodologies, and legal agreements that can be used to support the entire information infrastructure of an organization.a. SSLb. PKIc. PKCd. SISANS:BPTS:1 3. ____ are software programs that hide their true nature, and reveal their designed behavior only when activated.a. Virusesb. Wormsc. Spamd. Trojan horsesANS:DPTS:1 4. Which of the following is an example of a Trojan horse program?a. Netskyb. MyDoomc. Klezd. Happy99. exeANS:DPTS:1 5. As frustrating as viruses and worms are, perhaps more time and money is spent on resolving virus ____.a. false alarmsb. power faultsc. hoaxesd. urban legendsANS:CPTS:1 6. Web hosting services are usually arranged with an agreement providing minimum service levels known as a(n) ____.a. SSLb. SLAc. MSLd. MINANS:BPTS:1 7. Complete loss of power for a moment is known as a ____.a. sagb. faultc. brownoutd. blackoutANS:BPTS:1 8. Acts of ____ can lead to unauthorized real or virtual actions that enable information gatherers to enter premises or systems they have not been authorized to enter.a. bypassb. naturec. trespassd. securityANS:CPTS:1 9. There are generally two skill levels among hackers: expert and ____.a. noviceb. journeymanc. packet monkeyd. professionalANS:APTS:1 10.One form of online vandalism is ____ operations, which interfere with or disrupt systems to protest the operations, policies, or actions of an organization or government agency.a. hacktivistb. phvistc. hackcyberd. cyberhackANS:APTS:1 11. According to Mark Pollitt, ____ is the premeditated, politically motivated attacks against information, computer systems, computer programs, and data which result in violence against noncombatant targets by subnational groups or clandestine agents.a. infoterrorismb. cyberterrorismc. hackingd. crackingANS:BPTS:1 12. ___ is any technology that aids in gathering information about a person or organization without their knowledge.a. A botb. Spywarec. Trojand. WormANS:BPTS:1 13. The ____ data file contains the hashed representation of the user’s password.a. SLAb. SNMPc. FBId. SAMANS:DPTS:1 14. In a ____ attack, the attacker sends a large number of connection or information requests to a target.a. denial-of-serviceb. distributed denial-of-servicec. virusd. spamANS:APTS:1 15. A ____ is an attack in which a coordinated stream of requests is launched against a target from many locations at the same time.a. denial-of-serviceb. distributed denial-of-servicec. virusd. spamANS:BPTS:1 16. ____ are machines that are directed remotely (usually by a transmitted command) by the attacker to participate in an attack.a. Dronesb. Helpersc. Zombiesd. ServantsANS:CPTS:1 17. In the well-known ____ attack, an attacker monitors (or sniffs) packets from the network, modifies them, and inserts them back into the network.a. zombie-in-the-middleb. sniff-in-the-middlec. server-in-the-middled. man-in-the-middleANS:DPTS:1 18.The ____ hijacking attack uses IP spoofing to enable an attacker to impersonate another entity on the network.a. WWWb. TCPc. FTPd. HTTPANS:BPTS:1 19. â€Å"4-1-9† fraud is an example of a ____ attack.a. social engineeringb. virusc. wormd. spamANS:APTS:1 20. Microsoft acknowledged that if you type a res:// URL (a Microsoft-devised type of URL) which is longer than ____ characters in Internet Explorer 4. 0, the browser will crash.a. 64b. 128c. 256d. 512ANS:CPTS:1 COMPLETION 1. A(n) ____________________ is an object, person, or other entity that represents an ongoing danger to an asset. ANS:threat PTS:1 2. Duplication of software-based intellectual property is more commonly known as software ____________________. ANS:piracy PTS:1 3. A computer virus consists of segments of code that perform ____________________ actions. ANS:malicious PTS:1 4. A(n) ____________________ is a malicious program that replicates itself constantly, without requiring another program environment. ANS:worm PTS:1 5. A virus or worm can have a payload that installs a(n) ____________________ door or trap door component in a system, which allows the attacker to access the system at will with special privileges.ANS:back PTS:1 6. A momentary low voltage is called a(n) ____________________. ANS:sag PTS:1 7. Some information gathering techniques are quite legal, for example, using a Web browser to perform market research. These legal techniques are called, collectively, competitive ____________________. ANS:intelligence PTS:1 8. When information gatherers employ techniques that cross the threshold of what is legal or ethical, they are conducting industrial ____________________. ANS:espionage PTS:1 9. The expert hacker sometimes is called ____________________ hacker. ANS:elite PTS:1 10.Script ____________________ are hackers of limited skill who use expertly written software to attack a system. ANS:kiddies PTS:1 11. A(n) ____________________ hacks the public telephone network to make free calls or disrupt services. ANS:phreaker PTS:1 12. ESD means electrostatic ____________________. ANS:discharge PTS:1 13. A(n) ____________________ is an act that takes advantage of a vulnerability to compromise a controlled system. ANS:attack PTS:1 14. A(n) ____________________ is an identified weakness in a controlled system, where controls are not present or are no longer effective. ANS:vulnerability PTS:1 15. Attempting to reverse-calculate a password is called ____________________. ANS:cracking PTS:1 16. ____________________ is a technique used to gain unauthorized access to computers, wherein the intruder sends messages with a source IP address that has been forged to indicate that the messages are coming from a trusted host. ANS:Spoofing PTS:1 17. ____________________ is unsolicited commercial e-mail. ANS:Spam PTS:1 18. In the context of information security, ____________________ is the process of using social skills to convince people to reveal access credentials or other valuable information to the attacker.ANS:social engineering PTS:1 19. The timing attack explores the contents of a Web browser’s ____________________. ANS:cache PTS:1 20. A(n) ____________________ is an application error that occurs when more data is sent to a program buffer than it is designed to handle. ANS: buffer overrun buffer overflow PTS:1 ESSAY 1. List at least six general categories of threat. ANS: Compromises to intellectual property : piracy, copyright infringement Software attacks : viruses, worms macros, denial of service Deviations in quality of service : ISP, power, or wan service issues from service providers Espionage or trespass : unauthorized access and /or data collection Sabotage or vandalism : destruction of system or information Forces of nature Human error or failure Information extortion Missing, inadequate, or incomplete Missing, inadequate, or incomplete controls Theft Technical hardware failures or errors Technical software failures or errors Technological obsolescence PTS:1 2. Describe viruses and worms. ANS: A computer virus consists of segments of code that perform malicious actions. The code attaches itself to the existing program and takes control of that program’s access to the targeted computer. The virus-controlled target program then carries out the virus’s plan, by replicating itself into additional targeted systems. A worm is a malicious program that replicates itself constantly, without requiring another program to provide a safe environment for replication. Worms can continue replicating themselves until they completely fill available resources, such as memory, hard drive space, and network bandwidth. PTS:1 3. Describe the capabilities of a sniffer. ANS:A sniffer is a program or device that can monitor data traveling over a network. Sniffers can be used both for legitimate network management functions and for stealing information from a network. Unauthorized sniffers can be extremely dangerous to a network’s security, because they are virtually impossible to detect and can be inserted almost anywhere. Sniffers often work on TCP/IP networks, where they’re sometimes called packet sniffers. A sniffer program shows all the data going by, including passwords, the data inside files and screens full of sensitive data from applications. PTS:1